Frequently Asked Questions

How Do I Login?

To login to the site:

  1. Got to the Login Page
  2. Enter your username and password, and click Submit
_images/users-login.png

Login page

Note

If you can’t remember your password you can reset it through the site. See the How to Change a Password section for details.

What if I Forget my Password?

You can reset your password through the site.

See the How to Change a Password section for how to do this.

Note

If you don’t know your email address then you’ll need to contact the System Administrator for help.

I Can’t Access Part of the Site?

There could be a few reasons for this:

Problem Cause Solution
You’re redirected to the login page You’re not logged in. Login to the site.
Permission Denied (403) Your account lacks a required permission Contact the System Administrator
Not found (404) The page couldn’t be found. Check the URL, or contact the System Administrator
Server Error (500) There’s a bug or problem with the site Contact the System Administrator