Users

Accessing the Site

How to Login

To login to the site:

1. Got to the Login Page
2. Enter your username and password, and click Submit

Login page

Note

If you can’t remember your password you can reset it through the site. See the How to Change a Password section for details.

What to Do if You Can’t Access the Site

If you can’t access the site either because you can’t login (e.g. you forgot your username or password), or because your User profile doesn’t have the right permissions to access restricted parts of the site, then you dhould contact the System Administrator by email to have the issue addressed.

Securing the Site

Why Does the Site Need to be Secured

The Training Portal contains a lot of potentially sensitive data including:

• Staff training records
• Company documents, approvals and training materials
• Examinations and technical questions

In order to protect this information, it’s necessary to restrict access to the site only to appropriately authorised staff and candidates.

How the Site Secured

User Login

The Training Portal requires all users to login to the site using a username and password.

Training Portal login screen

This username and password is separate to the username and password used to access other parts of the Airnorth network in order to ensure that any security problems can’t escalate to affect the Training Portal.

A User’s password can be reset either by the user (see How to Change a Password) or by system admin staff (see Resetting a User’s Password in System Admin).

User and Group Permissions

The parts of the site a User can access is controlled by the Groups that a User belongs to.

The following groups are available:

• pilots
• cabin_attendants
• admins
• tc_staff
• ground_trainers
• check_captains
• training_coordinators
• ftm
• sysadmins

The Group a User belongs to can be changed and updated by editing the Users profile (see How to Edit a User).

User Management

What is a User Profile

A User profile stores information about the users of the Training Portal. This information includes the persons:

1. Username
2. Password
3. Email address
4. Full name and initials
5. ARN (where applicable)
6. Fleet assignment
7. Rank (where applicable)
8. Whether or not they receive email alerts
9. Whether or not they are active and/or can login to the site

Who can Add or Edit a User

Users and their associated user profiles can be created and edit by Users who are in the sysadmins, admins, training_coordinators, or ftm groups.

Note

To edit or change the groups a User belongs to, see the Users section of this documentation.

How to Add a User

To add a User:

1. Open the Add User for by either:
   • Clicking on the Add User entry in the Admin menu, or
   • Going to the User Index page and click on the Add User button at the top-right of the screen
2. Fill out the details for the user in the Add User form and then click submit.

Add User Form

How to Edit a User

To edit a user profile:

1. Open the User Index page by selecting this entry in the Admin menu
2. Locate the User to be edited in the User Index
3. Hover over the >> in the far right column, then clikc on the Edit User item in the menu that appears. This will open the Edit User form.
4. Edit or change the details in the Edit User form and then click submit.

After editing the user profile you will be redirected back to the User Index page.

Note

A User and their associated user profile can also be edited through the System Admin pages. Editing the profile through these pages allows additional actions to be performed, such as resetting or changing a User’s password.

Editing a User’s profile through the System Admin pages can only be done by a user who is a member of the sysadmin group.

See the System Admin section for further details.

How to Remove a User

When a User is removed they are not deleted from the system: instead, their profile is set to inactive.

To remove a user from the system:

1. Open the User Index page as described above and locate the User to be removed
2. Hover over the >> in the far right column and click on the Remove item in the menu that appears.

Note

Users cannot be deleted by a normal user. If a user absolutely has to be deleted then this can be done by a sysadmin user through the admin control panel.

See the System Admin section for details.

How to Change a Password

A User’s password can be changed by that User through a Reset Password link on the login screen.

Note

A User’s password can also be reset by a sysadmin user through the System Admin pages. See the Resetting a User’s Password in System Admin section of this user guide for details.

Change password link

To change their password:

1. Enters your email address on the Change Password screen (accessed through the link described above).
2. You will receive an email containing a link to a page to reset your password. Click on the link to access the Reset Password page.
3. Enter your new password on the Reset Password page and click Submit

Your password will now be reset. To access the site, go back to the Login page, enter your username and new password, and click Submit.

Groups and Permissions

What Are Groups and Permissions Used For

Groups are used to control what parts of the site Users are able to access, as well as control what they are able to do on the site.

These controls are implemented by assigning permissions to each Group. All Users who belong to a particular group also have the permissions of that group.

Note

The exact detail of what these permissions allow a User to do is set in the code which runs the site and cannot be modified by the Users.

How are Groups and Permissions Changed or Added

Groups can be created and modified through the System Admin pages by a User who is a member of the sysadmin group. However, this is not how the site has been designed to function, and doing so will compromise the security of the site.

Instead, the groups, and the specific permissions that are set for them, are designed to be centrally controlled by the System Administrator.

In any case, no changes should be required to either the Groups or Permissions in order for the site to function correctly.

How are Users Assigned to a Group

Users are assigned to groups through the Edit User page. See the How to Edit a User section for details.

Note

The groups a user belongs to can also be edited by a sysadmin user through the System Admin pages. See the System Admin page for details.